This post is to hopefully avoid any of the mistakes or pains I had to go through to get everything working correctly with Eclipse.
When you call them to get your Captioning User, tell them that you want it SEPARATE from your transcript user. They will ask you to merge or not to merge, which they shouldn’t. No one will want their captioning user to combine with their transcript user. If you have your settings saved though (WHICH YOU SHOULD), then you will survive even if they merge.
Basically when you get everything setup, you will need to recreate your macros and such that you use all the time on your captioning side.
Install your modem drivers.
Nearly everything you need to change will be located in ALT U, Realtime Tab. This is where you’ll LIVE when you’re setting up everything correctly.
First click ADD.
Output: Closed Captioning
Comm Device: Standard Modem
Port Speed: 2400 OR 1200 (mine only works with 2400)
Click ADVANCED TAB
Data Bits: 8
Stop Bits: 1
All caps: check box
Auto-dial: check box
Allow backspaces: check box
Flush word delay: 2000
Timeout to blank: 0 (set up a BLANK/BLANK stroke to blank it manually)
Wait time to blank: 0
Starting: 13 (1 if you want the captions to feed to Row 1; there are 15 rows total)
Total rows: 3
Maximum WPM: 0
Max Rows: 15
1 Roll-up captions: check
Caption channel: CC1
Encoder: Smart encoder
Mode reiteration: check box
Auto-block: Check box
Hangup mode: Passthrough
Now, whenever you want to change something, go to ALT U, Realtime Tab, Click on Closed Captioning Standard Modem, click CHANGE, then adjust your settings.
Don’t allow Eclipse to take your dictionaries out of Dropbox. Sometimes support will want to do this, but don’t let them.
On Alt U, Click on DICTIONARIES, and add in your captioning dictionary and main dictionary. (You cannot have your chevrons defined in more than one dictionary, or they will come out >> >>: instead of >>:.)
Click on MODEM on the menu bar, and here you can add in telephone numbers of the line you will dial to send out your captions.
With Google Voice, you NEED to download the Google Hangout plug-in. When operating Google Voice, you need to be in Chrome. It does not work with Firefox.
Make sure you check out my post on what to do with your dictionary before starting captioning.
First, go to google.com/voice on Chrome. Hit CALL. Put in the number. Select HANGOUTS. Hit Connect. Then Dial. You should hear the audio to what you will be writing in your headphones. You can have two people on the same audio line, so you can dial this in before the other captioner logs off.
Then turn on your TV overhead. The volume should be muted. Turn it to the proper station. Here you can see if everything is looking good once you start writing. You can also look up for propers they might put on the screen while writing. As soon as the commercial break starts around your designated time, you can dial in because the other captioner will log off the line.
Turn on your modem. Start a file: ALT + T, name it. Then the modem window will pop up. You will select or add the number you want to dial to send out your captions. Then dial it. Your modem should make a beeping and fax noise and light up. Then your blue window will pop up for the captions to roll. This is what they will be seeing on the screen.
Next I will be writing on how to create macros to add dictionary entries on the fly and to define the last fingerspell instantaneously, which will be very helpful for captioning. Also, punctuation and parentheticals are big for captioning, and I have posts for those topics. Stay tuned.
SHIFT+ALT+P will take you to your captioning control panel. Make sure it is set on Passthrough. Then when someone is on the line and you need to take over, the person over AIM or whatever program coordinating the pass will say PASS, and you can hit SHIFT+ALT+P and your lines will override whoever is on.